Virtual reality in retail is not a sensation at all, but a necessity that has long been talked about. This solution is here to change the company staff training and bring it to the whole new level. Virtual reality in retail allows not only to practice different scenarios and prepare company’s employees for effective work, but also to significantly improve staff communication skills, as well as to prepare for any unforeseen situation that may arise in the workplace at any time.
VR solution for retail is in demand not only for training cashiers, merchandisers and other service personnel, but can also be effectively used to improve the performance of senior managers.
Of course, it can be said that the retail simulator is not so necessary and that it is much better to gain experience directly during the work process. However, retail is not the case here. There’s usually no time and money to wait until employees start performing their direct duties flawlessly and without mistakes.
After all, often the stakes are not money, but the reputation of the company, which is much more expensive than any finances. That is why virtual reality training for retail can be a great asset to your teams’ education process.
Regardless of what the goal is for the company – to facilitate the rapid adaptation of new specialists or to improve the performance of existing employees – in each case, retail training is incredibly useful.
Did you know that 94% of retail employees are afraid of making a mistake when communicating with customers? VR in retail will provide an opportunity to immerse employees in the atmosphere of communicating with difficult customers. By leveraging experiential learning, there’s an opportunity to provide employees with all the knowledge they need, but most importantly, when they find themselves in a similar situation, they’ll know exactly how to act.
VR for retail and the tools it provides will help to quickly collect analytics on particular employees and in case of unsatisfactory results to test them, check their knowledge, and schedule additional training. Any extensive analytics together with the moderator’s mood to track the results can digitalize any training and make it more efficient.
Moreover, employee training is not the only application of virtual reality in retail. This technology can be successfully used to plan retail space, and to properly allocate goods in stores. You can even evaluate virtual reality shopping and test it on potential customers. All with the help of just VR-glasses and correct analytics.
By engaging virtual reality in retail, employees can gain valuable knowledge on how to deal with the most difficult customers, which will not only increase the sales of the entire company, but will also improve the quality of customer service for these employees.
Sensorama Lab offers unique training solutions for employees that help to simulate a large number of scenarios or situations that can arise daily at work. For example, how the staff can learn to deal with several dissatisfied customers and solve arising problems or cashiers can practice the situations with huge lines at the cash register in order to act quickly and effectively.
Here’s just a few tasks for which virtual reality can be particularly necessary:
The future of training in retail is unimaginable without virtual reality. Major retailers, such as Walmart, are actively incorporating this technology into their operations. Walmart has been using virtual reality technology to train one million employees worldwide, and that is not the limit.
The results have not been long in coming: 70% of employees have received the highest scores on the exam. Virtual reality allows them to learn faster and achieve greater results.
What do we offer? Sensorama Is Here to Advance Your Retail Business
Want to stay ahead of your competition at all times? We offer the best solution on the market!
Sensorama Lab’s innovative virtual reality solutions and tools allow to quickly and efficiently:
Sensorama’s expertise will help you reach a whole new level of employee training. We’re here to offer the best solutions that resolve specific business cases. Stop watching your competitors get ahead of you and win contracts. Leverage virtual reality technology to get ahead of the curve today.
Dozens of reputable clients trust Sensorama with the education of their employees. We can help you significantly reduce corresponding costs and leave competitors behind.
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